Terms of Service

Last updated: February 24, 2026

Welcome to Contoura. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website or making a purchase, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations.

2. Products and Pricing

We strive to display our products and pricing as accurately as possible. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All prices are in USD unless otherwise stated.

3. Orders and Payment

By placing an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Payment must be received in full before your order is processed and shipped.

4. Shipping and Delivery

We aim to process and ship orders within 1-2 business days. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

Our return policy is outlined on our Shipping & Returns page. Returns are only accepted for items in unworn, unwashed condition with unbroken hygiene seals and original packaging. All sales of opened or used items are final.

6. Product Use and Safety

Our products are designed for personal use as intended. We are not responsible for any misuse, improper care, or damage resulting from failure to follow product care instructions.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Contoura and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Contoura shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Indemnification

You agree to indemnify and hold Contoura harmless from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms of Service.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

11. Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes shall be resolved in the courts of the jurisdiction where Contoura is located.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our chat assistant.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.